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Managing-Conflict_copy

Manage Conflicts: Resolving Conflict in the Workplace

 

 

Course Description

 

  • The “Conflict Management: Resolving Conflict in the Workplace” course introduces participants to the fundamentals of conflict and the common misconceptions about conflict
  • The “Conflict Management: Resolving Conflict in the Workplace” course details the different types of conflict and the group dynamics to conflict
  • The “Conflict Management: Resolving Conflict in the Workplace” course identifies the different stages of conflict and how to manage each of the stages
  • The “Conflict Management: Resolving Conflict in the Workplace” course describes the different conflict management styles and factors affecting these different approaches
  • The “Conflict Management: Resolving Conflict in the Workplace” course teaches participants how to constructively manage conflict and positively deal with anger
  • The “Conflict Management: Resolving Conflict in the Workplace” course links conflict management to interpersonal communication styles.

 

 

 

Target Audience

 

  • Leaders, managers, supervisors, and team leaders
  • Anyone who desires to develop her conflict management capacity and deal constructively with angry situations.

 

Course Duration

 

3 days – 6 hrs/ day (from 9:00 am to 3:00 pm)

 

For more information:

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+202 22918857/ +202 24148043

+202 24183304

+20 114452254 / +20 1274913412/ +20 01011346080

http://www.cdo-eg.com